| Question: | How can I get an MSDS (Material Safety Data Sheet)? |
| Answer: | Go to the "Contact Us" page and fill out the "Request Form", we will fax a copy to you. |
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| Question: | What grades of products are FDA approved? |
| Answer: | Our PTFE, FEP, PFA, and PCTFE resins are FDA compliant. |
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| Question: | What is the maximum temperature I can use for parts made from fluoropolymers? |
| Answer: |
- PTFE continuous service temperature is 260 ºC (500 ºF),
- FEP continuous service temperature is 200 ºC (392 ºF),
{FEP NP-12X is rated at 150 ºC (302ºF)},
- PFA continuous service temperature is 260 ºC (500 ºF),
- ETFE continuous service temperature is 150 ºC (302 ºF),
- PCTFE continuous service temperature is 120º C (248 ºF)
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| Question: | How can I get more technical information about Daikin products? |
| Answer: | Click on "Products" Tab above. |
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| Question: | What is the correct storage temperature for Daikin's PTFE? |
| Answer: | Fine powder is stored at 45 ºF to 55 ºF.
Dispersion is stored at 45 ºF to 55 ºF.
Molding powder is stored at ambient temperature (Do not expose to high temperatures) |
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| Question: | Is Daikin ISO certified? |
| Answer: | Yes, Daikin is both ISO 9001:2008 and ISO 14001:2008 certified |
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| Question: | What are Daikin's Customer Service hours? |
| Answer: | 8:00 a.m. to 5:00 p.m. Eastern Time |
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| Question: | Is Daikin's PCTFE equivalent to 3M's Kel-F®? |
| Answer: | Kel-F® was PCTFE made by 3M who discontinued this product several years ago. Daikin's PCTFE is equivalent based on ASTM D-1430-95. |
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| Question: | What are Daikin's product package sizes? |
| Answer: | Daikin products come in 20-kg cartons, 25-kg bags, 50-kg drums, 1,000-kg gaylords, 1,000-kg liquid totes and other package sizes/types depending on products. |
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| Question: | How do I contact Daikin in Japan, Europe and other parts of the world? |
| Answer: | See "Locations" page by clicking on "Contact Us" above. |
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| Question: | Is Daikin America RC 14001 certified? |
| Answer: | Yes, Daikin America is RC 14001 certified. and ISO 14001:2008 certified |
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| Question: | Have Daikin materials been tested to USP Class VI standards? |
| Answer: |
US Pharmacopeia Class VI
Daikin has tested representative samples of its fluoropolymer products in accordance to USP Class VI protocols. All samples that have been tested meet these standards. Tests to USP Class VI protocols have been performed on virgin material and not on finished products. If further testing to USP Class VI standards is required by each device manufacturer, it is their responsibility to do so.
For more information about DAIKIN products that meet USP Class VI requirements, please contact your Daikin representative. |
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| Question: | What is the DAI compliance hotline and how can I reach them? |
| Answer: | The Compliance Hotline is a resource for reporting instances of
noncompliance with DAI, federal, and state policies and procedures. The
Compliance Hotline is operated by outside Legal Advisors who are not DAI
employees. You can reach the Compliance Hotline as follows:
DAI Compliance Telephone Hotline toll free number:
1-877-481-6928
DAI Compliance Hotline mailing address:
Daikin America Hotline
P.O. Box 2044
Birmingham, AL 35201-2044
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